About Data Protection

Data Protection Act

Allgrass Solutions, responsible for the website, makes available to users this document with which it intends to comply with the obligations set forth in Law 34/2002, of Services of the Information Society and Electronic Commerce (LSSI-CE), as well as inform all users of the website regarding the conditions of use of the website.

Any person accessing this website assumes the role of user, committing to the observance and strict compliance with the provisions herein, as well as any other legal provision that may be applicable.

The provider reserves the right to modify any type of information that may appear on the website, without any obligation to give prior notice or inform users of such obligations, being understood as sufficient with the publication on the website of the provider.


Allgrass Solutions disclaims any liability for the information published on its website, provided that this information has been manipulated or introduced by a third party external to it.

The ALLGrass Solutions website may use cookies (small information files that the server sends to the computer of the person accessing the page) to carry out certain functions that are considered essential for the correct operation and display of the site. The cookies used on the website are, in any case, temporary for the sole purpose of making more efficient onward transmission and disappear at the end of the user's session. Under no circumstances will cookies be used to collect personal information.

From the customer's website it is possible that you may be redirected to content on third party websites. Since Allgrass Solutions cannot always control the content posted by third parties on their websites, it assumes no responsibility for such content. In any case, it states that it will proceed to the immediate withdrawal of any content that could contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection to said website, informing the competent authorities of the content in question.

Allgrass Solutions is not responsible for the information and content stored, including but not limited to, forums, chat's, blog generators, comments, social networks or any other means that allows third parties to publish content independently on the website of Allgrass Solutions. However, and in compliance with the provisions of art. 11 and 16 of the LSSI-CE, Allgrass Solutions is available to all users, authorities and security forces, and actively collaborating in the removal or blocking of all content that could affect or contravene national or international legislation, third party rights or morality and public order. In the event that the user considers that there is any content on the website that could be susceptible to this classification, please notify the website administrator immediately.

This website has been checked and tested to ensure that it functions correctly. In principle, it can be guaranteed to function correctly 365 days a year, 24 hours a day. However, Allgrass Solutions does not rule out the possibility of the existence of certain programming errors, or the occurrence of force majeure, natural disasters, strikes, or similar circumstances that make it impossible to access the website.


Allgrass Solutions is deeply committed to compliance with Spanish regulations on the protection of personal data, and guarantees full compliance with the obligations set forth, as well as the implementation of security measures provided for in art. 9 of Law 15/1999, of Protection of Personal Data (LOPD) and the Regulation of Development of the LOPD.

Allgrass Solutions makes available to users the Privacy Policy of the entity informing users regarding the following aspects:

? Data of the person in charge of the treatment.

? Data processed.

? File in which they are stored.

? Purpose of treatment.

? Obligatory or not to provide them, as well as the consequences in case of not providing them.

? About the rights of all users and the procedure for exercising them.


The website, including but not limited to programming, editing, compilation and other elements necessary for its operation, designs, logos, text and / or graphics are property of the provider or if you have a license or express authorization from the authors. All the contents of the website are duly protected by intellectual and industrial property regulations, as well as registered in the corresponding public registers.

Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and marketing, requires in any case of prior written authorization by Allgrass Solutions. Any use not previously authorized by Allgrass Solutions will be considered a serious breach of the intellectual or industrial property rights of the author.

The designs, logos, text and/or graphics not belonging to Allgrass Solutions and which may appear on the website belong to their respective owners, and they themselves are responsible for any possible controversy that may arise with respect to them. In any case, Allgrass Solutions has the express prior authorization from them.

Allgrass Solutions recognizes in favor of their owners the corresponding industrial and intellectual property rights, not implying its mere mention or appearance on the website the existence of rights or any responsibility of the provider on them, nor endorsement, sponsorship or recommendation by the same.

To make any comments regarding possible breaches of the rights of intellectual or industrial property, as well as any of the contents of the website, you can do so through our contact form.


For the resolution of all disputes or questions relating to this website or the activities carried out therein, Spanish law shall apply, to which the parties expressly submit themselves, and the Courts and Tribunals of Madrid shall be competent for the resolution of all disputes arising from or related to its use.

Cookie Policy

Cookie Policy


We use cookies to facilitate the use of our website. Cookies are small files

information that allow us to compare and understand how our users navigate through our website.

our website, so that we can improve the navigation process accordingly.

The cookies we use do not store any personal data, nor any type of information that could be used to identify you.

can identify you. If you do not wish to receive cookies, please set your browser to

Internet to delete them from your computer's hard drive, block them or warn you in the event of

installation of cookies. To continue without changing your cookie settings,

simply continue on the website.

You can learn more about cookies and their use at www.aboutcookies.org.

The types of cookies we use

Strictly necessary cookies:

These cookies are necessary for the proper use of the website, allowing access to

sections that have security filters. Without these cookies, many of the services

available would not be operational.

Navigation Cookies:

These cookies collect information about the use that visitors make of the website, for example pages

views, loading errors? It is generic and anonymous information, where no data is included.

information that identifies the visitors is not collected; being the ultimate goal of the site the

improve the functioning of the website.

By visiting our website, you agree to the installation of these cookies on your device.

Functional Cookies:

These cookies allow you to remember information (such as your user name, language or the region in which you are located).

and more personal features. For example, the ability to offer content

based on the information and criteria you have voluntarily provided. This

cookies can also be used to remember changes made to the text size,

fonts and other customizable parts of the website. They are also used to provide some

requested services, such as watching a video or commenting on a blog. The information collected by these

cookies can be anonymous and your activity cannot be tracked on other websites.

By visiting our website, you agree to the installation of these cookies on your device.

How to manage cookies on computers

If you want to allow the use of cookies from our site, please follow the instructions below.

Google Chrome

When you open the browser, click on "tools" at the top and select the tab of

Under options, click "privacy".
Check "allow cookie management".
Microsoft Internet Explorer 6.0, 7.0, 8.0, 9.0

When you open the browser, click on "tools" at the top and select the tab of

Check the "Privacy" tab to make sure it is set to a security level.
medium or lower.

If your Internet settings are not set to medium, cookies will be blocked.
Mozilla Firefox

When you open the browser, click on "tools" at the top and select the tab of

Select the Privacy icon
Click on cookies, and check: ?allow the installation of cookies?

When you open the browser, click on "tools" at the top and select the tab of

Click on the "Security" tab and check if the option "Block access to cookies from
third parties? is it marked or not.

Click on "save".
Setting cookies on Mac

If you have a Mac and would like to allow access to our cookies on your computer, please follow the instructions below.

the following instructions:

Microsoft Internet Explorer 5.0 on OSX

Go to ?Explorer? and select ?Preferences? in the navigation bar.
Scroll down until you see "Cookies" just below received files.
Check "Don't ask again".
Safari on OSX

Go to Safari and select Preferences from the navigation bar.
Click on the "Security" tab and check the option "accept cookies".

Select the option: Only from the current site I am currently browsing?
Mozilla and Netscape on OSX

Log in to Mozilla or Netscape and at the top of your browser, check the option for

Scroll down until you see "Cookies" just below "Privacy and Security".
Check the option "Allow cookies access only from the current site".

Go to Opera and select Menu and Settings in the navigation bar.
Select "Preferences" and click on the "Advanced" tab.
Check the "Accept cookies" option.

Terms of Contract.

Terms of Contract

1.1. Written request.

* Orders must be confirmed in writing and cannot be processed without this requirement.

1.2. Service of Metraje Products

We can offer a service for some of our products. Subject to minimum orders and extra charges for unpacking, cuts and new packaging.


2.1. Delivery deadlines.

* Deliveries depend exclusively on the availability of the manufacturer. For products of national manufacture delivery is an average time of 72 hours once payment is made in our bank accounts. For products from European manufacturers, the average delivery time is 10 days.

2.2. Means of unloading

* It is the Buyer's responsibility to unload and handle the delivered products without delay. The costs that may arise as a result of the delay in unloading shall be borne by the Buyer. ALLGRASS undertakes to deliver the products within the stipulated period if the Buyer is up to date with its payment obligations towards ALLGRASS.


3.1. Transportation Charge

There are surcharges for transport, these are calculated according to the weight, size and volume of the packages. For the Community of Madrid, deliveries are free of charge.

3.2. Incidents

* The anomalies or deterioration of the goods due to transport, must be indicated by the Buyer on the delivery note and be communicated within a maximum period of 24 hours (in accordance with the general conditions of transport insurance), after which time, all responsibility in this regard is disclaimed, and no claim for this concept can be accepted.

3.3. Review of the Merchandise.

* As a consequence of not having examined the material supplied prior to installation, in terms of quality, colour, reference or other characteristics, no claim can be accepted once installation has begun.

* Products rejected at the time of receipt due to quality defects or incorrectly supplied, entail the obligation on the part of the Seller to pay or replace them, excluding any claim or compensation for damages.


* The Buyer may not return the products without the prior written consent of ALLGRASS. In the event that the return is authorized by ALLGRASS, the products must be returned perfectly identified, with its original packaging and in perfect condition of use, at the expense of the Buyer with all transportation costs to and from the places of origin of the same. Under no circumstances may products be returned after 10 calendar days from the date of delivery. Unless the return has been motivated by ALLGRASS' error, a depreciation of 30% of its value will be applied to the returned goods in concept of revision, conditioning and administration.

Allgrass Solutions. establishes, in accordance with current legislation, a withdrawal period of 8 working days from the date of receipt. In the case of occurrence within this period, the customer shall bear the direct costs of the return.
Allgrass Solutions. will not accept returns if the product is not presented in perfect condition.
Allgrass Solutions. will not accept returns if the product packaging are not the original and these are not in perfect condition. The original packaging must be protected so that it is received in perfect condition, being prohibited the use of seals and adhesive tapes.
All returns must be authorized by Allgrass Solutions. To do this the customer must request Allgrass Solutions. by email to info@allgrass.es an INTERNAL number of authorization of the return, which allows the company to track the returned goods, in addition to which must indicate the invoice number.no returns are not accepted in models of artificial turf colors.
Once the customer has received the return authorization, the products will be sent to the address specified by Allgrass Solutions. The costs of this transport will be borne by the customer.
In case of defective product, Allgrass Solutions. will manage free of charge, as appropriate, repair, replacement, price reduction or termination of the contract. Allgrass Solutions. is liable for any lack of conformity that becomes apparent within two years of delivery. The customer must inform Allgrass Solutions. of the lack of conformity within two months of becoming aware of it.
We do not accept returns of products sold to measure, sales of leftover parts or sales of cuts by lengths.
Please check your order at the time of receipt, it is your right.


* Both the Buyer and the Seller are obliged to comply with the provisions of Law 15/2010 of 5 July 2010 in reference to the general conditions of the aforementioned law, which establishes measures to combat late payment in commercial transactions.

* The maximum payment conditions will be those established by law.

* All unpaid invoices on their due date shall automatically accrue the late payment interest established in article 7 of the aforementioned Law.

In addition, ALLGRASS shall be entitled to obtain indemnification from the Buyer for all collection costs incurred by ALLGRASS due to non-payment.

* In the event of non-payment, the Seller may claim payment from the Buyer, terminate the sale and request the return of the products, without prejudice to its right to claim, in both cases, the damages caused by the non-fulfilment.

* If, in the Seller's opinion, the Buyer's financial situation so warrants, the Seller may suspend or cancel orders in progress and require the Buyer to provide security (e.g. guarantee, surety or advance payment) as a condition for resuming the supply of orders.


* The Buyer accepts the existence of manufacturing tolerances within the standards defined for each type of product. Dimensions are always approximate. ALLGRASS reserves the right to make any necessary modifications to its products as a result of technical developments in manufacturing or raw materials.

* The colours supplied with reference to the colours in the sample books may vary due to differences in dyeing during the production process.


* In the case of a special production, and once this has been confirmed by ALLGRASS, the Buyer will complete and sign the special production confirmation document which includes the acceptance of a tolerance in the supply of the goods of +/- 10% on the quantity initially ordered, which will be invoiced at the established selling price.


* The interpretation and fulfilment of these General Conditions of Sale shall be governed by Spanish Law. Any dispute relating to these GCS shall be subject to the jurisdiction of the Courts and Tribunals of Navalcarnero, Madrid.

Third Party Advertising

ALLGrass Solutions does not currently have spaces enabled for the insertion of third party advertising.

To make a proposal for advertising on this website, you must contact the administration department.